Human services software

Your current situation

If you require independent and impartial due diligence advice on any of the leading market software vendor solutions contact us

As a state agency you may be spending between 70–80% or more of your ICT budget to support and maintain legacy systems. These older systems present challenges relating to:

• Increasing costs of maintenance and support 
• Declining support for legacy hardware and software 
• Diminishing pool of professionals and support personnel 
• Growing gap between legacy functionality and modern business requirements

Your challenges may require support from an independent, impartial, GSA approved professional services consultancy, to advise and guide you on a variety of different management issues, for example, you may be looking to: 

• Assess the market for appropriate vendor solutions, examples 
  • Cúram Software 
  • SAP 
  • Oracle
  • Harmony IS
  • Handel IT Inc 
  • Lagan
  • Mastek
  • Corona CRM (previously ONYX)
  • Protech Solutions
  • Qualifacts 
  • Social Solutions
  • Softscape
• Assess specific solution(s) against your stated requirements, conduct a gap analysis to determine degree of fit, and cost of customisation 
• Considering a specific vendor solution, and wondering hat is the best approach for its deployment and integration into your existing portfolio 
• Considering adoption of a state transfer system from another US state 
• Considering a new enterprise architectural approach e.g. through a SOA (Service Oriented Architecture) blueprint 

Examples of Case Management Engagements we have undertaken include: